Privacy Policy

1. Introduction

Buddee ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

• Account Information: Name, email address, phone number, and password when you create an account
• Profile Information: Delivery address, preferred stores, and other preferences
• Contact Information: Information you provide when contacting us through our contact form
• Usage Data: Products you view, search queries, and interactions with our Service

2.2 Automatically Collected Information

When you use our Service, we automatically collect certain information, including:

• Device Information: IP address, browser type, device type, operating system
• Usage Information: Pages visited, time spent on pages, clicks, and navigation patterns
• Location Information: General location data (city, province) based on your IP address or provided address
• Cookies and Tracking Technologies: See our Cookie Policy for more information

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process your account registration and manage your account
• Personalize your experience and show relevant products and retailers
• Send you service-related communications
• Respond to your inquiries and provide customer support
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our terms
• Analyze usage patterns to improve our Service

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 With Retailers

When you click through to a retailer's website, we may share limited information (such as product interests) to help them provide you with relevant offers. However, we do not share your personal contact information without your consent.

4.2 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as hosting, analytics, and customer support. These providers are contractually obligated to protect your information.

4.3 Legal Requirements

We may disclose information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of our users.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and personal information
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us at our contact page.

7. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Service, you consent to the transfer of your information to these countries.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at our contact page.